Browse by Category

Get relevant IT career insights, news and certification updates from CompTIA Sign-Up!

We accept the following credit cards:

Find quick answers to your questions below...
Getting Started
How do I get started on CompTIA Marketplace?
My Account
How do I create an account?
How do I edit my account information?
How much is my shipping?
I need a copy of my receipt/invoice.
I forgot my password.
How do I return my product?
I received the wrong product.
What is your return policy?
When will my order ship?
Buyer's Guide
Can I purchase academic vouchers from the store?
How do I locate a test center?
How do I find my product?
How do I navigate the site?
How do I use a coupon?
Order Status
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
My product is missing parts.
When will my backorder arrive?
International Shipping
Do you ship to my country?
What are my payment choices?
When will my order ship and what are my shipping charges?
What is the return policy?
Pricing and Billing
Tax Exempt?
Do I have to pay sales tax?
I have a question on my charges.
When will my credit appear on my account?
When will my credit card be charged?
CompTIA Membership
How do I validate my CompTIA Membership on this website?
How does my organization become a member of CompTIA?
Contact Us
CompTIA Marketplace
How do I contact you?
Site Policies
Privacy Policy